Article Barber Shops, what can garages learn? – Tim BensonFebruary 3, 2025 For those who know me, my wife is a hairdresser, but she says she can’t cut my hair like the…
Article Increasing Value by Blending Personal Customer Service with Digital InteractionsJuly 3, 2024 Following lots of feedback, I wanted to expand upon an area that came up in our #ChewTheFat discussion about how…
Article Dealing with angry customers and complaints.June 11, 2024 Kindly written by Tina Drayson of CCM Garages. This question comes up frequently as we all encounter difficult customers from…