Running a successful family business in the automotive industry isn’t just about fixing cars—it’s about adapting to change and finding new ways to deliver value. In a recent conversation, Matt Cleevely, the owner of Cleevely Motors, shared valuable insights into how his business has grown and evolved over the years.
YouTube – https://youtu.be/oqnObBMhaIg?si=d2yWNyetAl2drdSf
Spotify – https://open.spotify.com/episode/43JOrIRce5tc3i4lMzlXzY?si=8dRj00KeQPGMGQINJa458g
A Legacy Built on Trust and Quality
Cleevely Motors began as a traditional garage, but under Matt’s ownership, it has transformed into a modern operation, seamlessly blending the personal touch of a family business with the efficiency of a well-run company. Matt emphasizes the importance of building trust with customers through transparency and consistently high service quality.
Embracing Change in the Automotive Landscape
The automotive industry is evolving rapidly, with electric vehicles (EVs) and emerging technologies reshaping customer expectations. Matt highlighted how Cleevely Motors has embraced these changes by investing in staff training and upgrading equipment to stay ahead of the curve. This forward-thinking approach has allowed the business to handle the growing demand for EV servicing, setting them apart from competitors who are slower to adapt.
People at the Heart of the Business
Matt attributes much of the company’s success to his team. “You’re only as good as the people you’ve got,” he notes. He places a strong focus on staff development and creating a positive working environment, recognizing that a motivated and skilled team directly impacts customer satisfaction.
Looking to the Future
With a solid foundation and a forward-thinking mindset, Cleevely Motors is well-positioned for future growth. Matt’s focus on embracing technology, adapting to market changes, and maintaining strong customer relationships ensures that the business will continue to thrive in an ever-evolving industry.
